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Communities

Quickly build a custom, mobile-optimized community on a secure, reliable, and scalable online community platform with Lightning Community Builder.

Lightning Community Builder is designed to easily integrate third-party and custom apps, data from any system, and Lightning Components with drag and drop. Templates provide state-of-the-art frameworks to build a fully branded community fast. Single sign-on and identity enable rapid setup and streamlined access to multiple communities.

Lightning Community Builder makes it simple for DreamHouse admins to build a rich, mobile, and personalized community that connects home buyers, brokers, and sellers. No need to rely on IT — or coding.

  • Buyers can view and follow broker profiles, and contact brokers directly in the community
  • Customer engagement is tracked in real time, so brokers and sellers can instantly see who is interested in their properties
  • Questions can be answered immediately with access to social feeds, live agents and knowledge articles. Buyers can create a case for unanswered questions right in the community.
  • Brokers can collaborate on managing property listings and closing offers faster with shared access to cases, leads, and opportunities

The rich community experience is easily extendable with Lightning Components from the Salesforce AppExchange.

Watch Lightning Community Builder in action:

Personalization

Make recommendations that match each buyer’s needs and interests. Social intelligence automatically suggests connections to brokers, listings, and content based on each buyer’s unique interests and behavior, providing immediate value and inviting deeper community participation:

  • Buyers can bookmark or follow their favorite properties, and get personalized recommendations on similar properties
  • Buyers can view a personalized homepage based on their profile settings
  • Brokers to follow are recommended based on location and property type preferences
  • Suggested knowledge articles and discussions are automatically surfaced when buyers ask questions and search for answers

Salesforce Identity

Identity enables easy setup and streamlined use with a single login, including social sign-on. With one login, users can access multiple apps and communities.

Additional Resources